A platform enabling clients to book and manage security services—including armed, unarmed, and executive protection—through a streamlined, client-facing interface.

Description:

We crafted OnPoint Patrol as a service platform that bridges client needs and security team deployments. Users can request custom security services, specify details like location and type (e.g., event, executive escort), and receive timely quote responses. The system also supports admin workflows for managing requests, scheduling guards, and tracking active deployments.

Clients receive personalized consultation and status updates, while the backend allows operations teams to assign appropriate security personnel, monitor coverage, and ensure service standards are met.

Functional Highlights:

• Client request form for selecting security type (armed, unarmed, executive) and event specifics
• Quote generation and communication flow with tailored security plans
• Admin console for assignment of guards, scheduling, and real-time status tracking
• Service categories management for locations like events, hotels, retail, banks, and healthcare facilities
• Support workflows for 24/7 on-call consultations and request follow-up